![]() We can help you with any problems you might have with the ntouch Tablet application itself or your ntouch Tablet account.Īre there any technical problems that Sorenson support cannot help solve? What kinds of technical problems can Sorenson help solve?Ĭontact Sorenson Technical Support for help with ntouch Tablet. After logging in, you can change your password to anything you like using at the Personal Settings dialog. Just go to this website and enter the required information: You will then receive an email that shows your new password. You can make a request at the Sorenson website to reset your password. What if I forget my ntouch Tablet phone number or password? Just look for the download option on the Help page in the app itself or on the Sorenson website. Detailed instructions are included in this guide. You can download the User Guide for the Sorenson ntouch Tablet app. Where can I find more information about ntouch Tablet? Sorenson suggests that you turn on the iOS Notification Center feature so your phone will notify you of incoming calls or SignMail video messages even when you are using any other app. What settings should I set for notifications? Contact Sorenson Customer Service for assistance with setting up a myPhone Group. If you have more than one Sorenson ntouch product, you will want to consider the Sorenson myPhone feature. Remember that you can only be logged into one device at a time. Just enter your ntouch Mobile and/or ntouch Tablet phone number and password to log into any app. The only exception is your ntouch Mobile and ntouch Tablet account which can be used with ntouch Tablet, ntouch Mobile for iOS or ntouch Mobile for Android. You must have separate accounts for each of your Sorenson devices or endpoints. However, your wireless carrier will charge you a basic rate per month for data plan access and will charge extra fees for any usage that goes over the limits of the data plan in that month.Ĭan I use the 10-digit number assigned to my ntouch VP or ntouch PC with ntouch Mobile? The ntouch Tablet app and SVRS service are for the deaf and hard-of-hearing community and are paid for by the US government’s Telecommunications Relay Service (TRS) fund. You must also request an ntouch Tablet account before you can log into the app.Īre there any costs or fees charged by my wireless carrier or by Sorenson to use ntouch Tablet? You can download the app from the Apple App Store. If you need more information, Customer Service can be reached at 611.How do I get the Sorenson ntouch Tablet app? ![]() You will be asked to trade in your Ntouch VP1 for the new VP2. If you are currently a Sorenson customer, please wait for Customer Services to contact you for your upgrade. It all sounds great, how do I upgrade or apply for one? Red, pink, blue, purple, green, or the classic white flashing lights-you pick what you want! There are 8 colors total to choose from if you’re bored with the traditional white flashing lights. Instead, you can choose which image you want to display: a warm fireplace, a gorgeous view of the mountains, and a sandy beach with palm trees are just a few of the options available. No more black screen with the Sorenson logo floating across your television screen. ![]() ![]() ![]() Yes, you read that right: there will be built-in screensavers. No more confusing buttons that you never use anyways!Īlso, the Ntouch VP2 has built-in Bluetooth technology which means you can connect a device like a keyboard to the VP. The Ntouch VP2 will come with a new remote that works better than the old one and with less buttons on it. New Remote and Optional Bluetooth Devices Tired of all the cables and wires running from room to room to connect to your modem? Ntouch VP2 is the first to have wireless connection, meaning it will have the option to connect to your internet via WiFi. Just call up to 4 people at the same time to start a group video chat, and you can make plans easily and save time with this option. This one is a major feature! No more group texts and emailing or calling each member individually to set up plans. Now the video calls will support 1080HD, meaning the video quality will be much clearer and not blurry or color-blocked. The camera technology has improved exponentially in a few short years, and Sorenson has caught up with the latest camera tech. Here are the features that make it worth your time to upgrade: While the Ntouch VP2 will keep the original Sorenson system that makes it easy to use, there are many more options that are featured in the Ntouch VP2. Ntouch VP2 is a major upgrade from the original Ntouch VP, which was quite revolutionary when it was first released. ![]()
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